Warranty Information

Warranty Information

At InsightGadget, we are committed to providing high-quality gadgets and ensuring customer satisfaction. All our products come with a warranty to protect your purchase and give you peace of mind. Below are the details of our warranty policy.

1. Warranty Coverage

Our warranty covers defects in materials and workmanship under normal use during the warranty period. This includes:

  • Malfunctioning or defective components.
  • Manufacturing defects.
  • Items that fail to perform as advertised.

The warranty does not cover:

  • Damage caused by misuse, accidents, or unauthorized modifications.
  • Wear and tear due to regular use.
  • Products that are damaged by water, unless explicitly marked as waterproof.

2. Warranty Period

The warranty period varies by product category:

  • Electronics & Accessories: [12 months] from the date of purchase.
  • Smart Home Devices: [24 months] from the date of purchase.
  • Wearable Gadgets: [12 months] from the date of purchase.

Please refer to the product page for specific warranty details for each item.

3. How to Claim Your Warranty

If you encounter a problem with your product within the warranty period, follow these steps:

  1. Contact Us: Reach out to our customer service team at support@insightgadget.online or call us at +1-(425) 334-2945. Provide your order number, proof of purchase, and a description of the issue.
  2. Product Evaluation: We may request photos, videos, or a physical inspection of the product to assess the problem.
  3. Repair or Replacement: If the issue is covered under warranty, we will either repair the item, replace it with a new one, or offer a refund at our discretion.

4. Shipping Costs

  • For valid warranty claims, we cover the cost of shipping for repairs or replacements.
  • If the issue is not covered by the warranty, shipping costs will be the customer’s responsibility.

5. Limitations and Exclusions

The warranty is valid only for purchases made directly through InsightGadget or our authorized resellers. It does not apply to:

  • Products purchased from unauthorized sellers.
  • Items marked as “Final Sale” or “Open Box” unless specified otherwise.
  • Non-consumer use, such as commercial or industrial use.

6. Extended Warranty

We offer optional extended warranty plans for select products. Visit our Extended Warranty Page or contact our team for more information.

7. Contact Us

If you have any questions or need assistance with your warranty claim, feel free to contact us: